Critical incident | Retail Trust

Critical incident at work? Here’s everything you need to know about the Retail Trust’s critical incident service
2022-09-23T13:55:00+01:00
Your step-by-step guide to the critical incident service provided by the Retail Trust, including how to report an incident and the information you’ll need to have to hand, the process and procedures involved, types of support provided and frequently asked questions answered.
Managing a critical incident in the workplace
2020-05-29T07:36:00+01:00
As a manager, you and your management team will play a key role in supporting colleagues not only directly after an incident, but in the days, weeks and possibly months that follow. Learn about the support available to you and your people.
“Without the Retail Trust counselling I’d be in a very dark place”
2023-03-22T08:42:00+00:00
After a terrifying critical incident at a high street store in the Midlands, the head of HR reached out to the Retail Trust to find support for the store manager and her team. Emma and Annie share their story.

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