Emotional support

Sometimes a little extra support can make a world of difference to how you feel. So, whether you’re looking for information and guidance or want to reach out for professional support and counselling, you’ll find the help you need here.

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    Retail Therapy podcast

    Listen as we talk to experts for deeper dives into the topics that matter most to you, from stress to sleep.

Mind

  • Managing anger

    Anger

    Anger is not always a bad thing – when controlled, it can motivate us to take positive action in certain circumstances. However, if you or someone you know has a problem with anger, it’s an issue that needs to be tackled.

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    Eating disorders

    Having an eating disorder means that you have an unhealthy relationship with food. There are many kinds of eating disorders, but with the right help and support, a return to healthier ways of eating is very possible.

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    Happiness assessment

    How happy are you at work? And how can you be happier? Complete a short happiness assessment and get your free action plan to be a better you.

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    Loneliness

    Loneliness is something that everyone has experienced at some point regardless of age or walk of life. Because human beings are social animals, we all need opportunities to connect to those around us. Without connection, we can start to feel low and isolated. This content looks at some of the things you can do to reconnect with others, and in doing so, improve and maintain your wellbeing.

  • Dealing with depression

    Mental health

    We all have mental health, just as we all have physical health, and it can ebb and flow throughout our lives. Find out more about some of the most common mental health conditions that might affect you, your colleagues and your loved ones.

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    Resilience

    Resilience is one of those words we hear a lot. But what exactly is it? Does everyone have it? Can you get more of it? (Answer: yes, and we’re here to tell you how!)

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    Self-care

    Self-care is any activity we do consciously and by choice to look after our own emotional, social and physical wellbeing. Although it’s simple in theory, self-care is something we often overlook, leaving us vulnerable to burn-out over time.

  • Overcoming low self esteem

    Self-esteem

    Low self-esteem refers to how you feel about yourself and affects more people than you think. Characterised by a lack of confidence and feeling badly about oneself, people with low self-esteem can feel awkward, or incompetent, and often see rejection and disapproval even when there isn't any.

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    Self-harm

    Self-harm describes the act of hurting oneself in order to cope with emotional pain or overwhelming situations.

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    Stress

    If you are facing stress at work, you are not alone. Mental health charity Mind, estimates that one in six employees in the UK experience depression, anxiety or stress at any given time.

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    Suicide

    Suicide remains a topic many of us feel uncomfortable talking about but it is more common than you might think. This content has been created to increase your understanding of suicide and help you explore ways that you can respond to someone who feels that they no longer want to live.

Life

  • Coping with bullying

    Bullying

    Bullying can happen anywhere and being on the receiving end of bullying is very hard. Here you'll find information about different types of bullying, plus guidance on how to deal with bullies and cope with the situation.

  • Understanding domestic abuse

    Domestic abuse

    Anyone can experience abuse by their partner. It happens to men and women, people of all ages, no one is immune, and yet people often believe that abuse is something that could never happen to them.

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    Family wellbeing

    Whether it’s strengthening connections, making memories, improving communication or building your toolkit to get you through tough times, make this month the one that you and your family take a wellbeing journey together.

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    LGBTQIA+

    The benefits of having a culture at work where behaviours support equality, diversity and inclusion cannot be underestimated. Here are some resources to help you.

  • Coping with loss and bereavement

    Loss and bereavement

    Losing someone we love is painful. There is no right or wrong way to grieve, whether it’s the loss of a parent, partner, child or friend.

  • Planning for a family

    Parenting

    Parenting is one of the life’s greatest joys but also one of its biggest challenges. Here are some resources to help you at every stage of your child’s development.

  • Relationship breakdowns

    Relationships

    The breakdown of a marriage or serious relationship can have catastrophic effects on your family and work-life. We can support you through this difficult time.

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    Summer wellbeing

    Whether it’s trying one of the latest wellbeing trends, making some micro tweaks that will majorly improve your gut health or adding a wellbeing podcast to your feed to listen to on sunny strolls, summer’s a great time to make some positive changes.

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    Ten-day wellness challenge

    Get 2025 off to a flying start with our ten-day wellness challenge. The best part? There are brilliant prizes to be won. Every. Single. Day. From treat-yourself high street and holiday vouchers to the latest tech, we’ve got ten days of fabulous prizes to give away. Don’t miss your chance to win!

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    Winter wellness

    We get it, looking after your health and wellbeing is much more challenging in winter. So it’s time to be kind to yourself with our winter wellbeing guide. From eating well and staying active to boosting your mood and coping with seasonal stressors, looking after you is important and we’re here to help.

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    Work-life balance

    How do you know what the right work-life balance is? And how can you achieve it in the hecticness of Real Life.

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    World events

    The devastating impact of ongoing conflicts and natural disasters have left many people feeling stress, anxiety and fear. Here's some expert advice to help in times of unease and worry.

Your services

  • Children and young person’s counselling service referral forms

    Children and young people

    Understanding your child’s mental health can feel daunting, but you’re certainly not alone. Whether you’re a parent or grandparent, a carer or family friend, we are here to help guide you to the most appropriate information and professional support to help you help your family.

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    Counselling

    Counselling is a process people seek when they want to change something in their lives, or simply explore their thoughts and feelings in more depth so that they can move forward with new coping skills. Find out about the different counselling approaches available.

  • Critical incident landing page

    Critical incident support

    If you have experienced a critical incident, we have collated a selection of resources to support you.

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    Financial aid

    We know that financial pressure can really affect our mental health. If you’re experiencing financial difficulties, worried about money because of a health condition (yours or a family member) or have an unexpected change in circumstances we may be able to help financially.

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    Financial wellbeing app

    Making financial education, tools and guidance available to everyone via the Lifetime app.