FOR BUSINESS

First hand accounts

The stories of retail workers who have faced abuse.

FOR BUSINESS

First hand accounts

The stories of retail workers who have faced abuse.

FOR BUSINESS

First hand accounts

The stories of retail workers who have faced abuse.

Back of person with long, wavy brown & blonde hair, dark blue jacket, standing in an outdoor plaza with blurred buildings & trees.

“I will slam your face through the desk”

Retail workers are facing alarming levels of customer abuse and violence. Discover the impact on staff mental health and the need for safer stores.

A serious-looking woman with short grey hair and glasses in a purple hoodie stands in a sunny parking lot with cars behind her.

"You’re left wondering what else is going to happen."

Read Jo's story on the rise of retail violence. Learn why convenience store workers deserve safety and protection from customer abuse.

A person with long, wavy brown hair, seen from behind, stands on a street with blurred stone buildings and parked cars.

“I will flob down your throat then kill you”

Retail store managers are reporting an alarming rise in customer abuse and safety concerns. Read the urgent call for better security and police support.

Raindrops on a dark blue waterproof jacket worn by a person with blonde hair, walking outdoors with a blurred street background.

“I’m a human being too”

Discover the hidden reality of retail abuse through the eyes of a London store manager. Learn why customer respect is vital for worker safety today.

A middle-aged woman with brown hair, bangs, gold hoop earrings, a striped shirt, and a grey jacket stands on a blurry urban street.

“It is terrifying”

Discover the reality of rising retail crime in UK stores. Learn how organized shoplifting is affecting staff safety and why urgent change is needed.

Back of a person in a black mesh cap and hoodie, looking down a blurry street with shops and trees on either side.

“I’ll get you fired”

Discover the reality of rising customer abuse in retail through one worker's experience. Learn why clear policies are essential to protect staff today.

Back of a blonde woman in a black shirt, looking down a narrow, curving cobblestone street with a cafe on the left.

“You’re going to lose your job over this”

Discover the reality of rising retail abuse in the UK as one worker shares her harrowing story of threats and the urgent need for safer workplaces.

Close-up of a serious woman with short white hair and patterned glasses, wearing a plaid shirt, on a blurred city street.

“You’re an idiot who can’t do your job”

No one should face abuse at work. Discover the mental health impact on retail colleagues and why change is needed.