Read our latest news and updates

Explore our latest news, stories and updates, from the work we’re doing to support the retail industry to the people and partnerships helping us make a difference.

Read our latest news and updates

Explore our latest news, stories and updates, from the work we’re doing to support the retail industry to the people and partnerships helping us make a difference.

Read our latest news and updates

Explore our latest news, stories and updates, from the work we’re doing to support the retail industry to the people and partnerships helping us make a difference.

If you would like more information or have a media enquiry, please email [email protected]

Retail workers aged 25 to 44 are struggling the most

Retail Trust

21 October 2026

4 min read

The Retail Trust partners with SAI

Retail Trust

15 October 2026

3 min read

Princess Anne in a maroon jacket and brown skirt shakes hands with a man in a suit, surrounded by other men in suits in a room.

HRH The Princess Royal visits Moores House, Liverpool

Retail Trust

9 October 2026

9 min read

Three professional headshots of smiling new trustees: two men and one woman. Text reads "Meet our new trustees."

Three trustees join the Retail Trust ahead of new work to support staff this Christmas

Retail Trust

5 October 2026

4 min read

Two open handbooks on retail wellbeing and statistics, featuring a smiling couple and people on an escalator, on a blue patterned background.

The Retail Trust creates more support to tackle customer abuse

Retail Trust

21 September 2026

6 min read

The Retail Trust joins forces with asset and property manager Estama

Retail Trust

16 July 2026

3 min read

Open 'Retail People Index' magazine on retail employee wellbeing, showing a clothing store and a man stocking supermarket shelves.

Retail worker wellbeing shows signs of recovery

Retail Trust

1 October 2026

3 min read

A web application interface showing selectable behavioral options: Aggressive, Physically abusive, Weapon involved, Intoxicated, Erratic, COVID-19 threat.

The Retail Trust and Auror launch new partnership to drive down retail crime

Retail Trust

29 April 2026

5 min read

Four diverse women in purple tops smile while looking at a smartphone, with a "Repair & Support" sign in the background.

Currys and the Retail Trust join forces to support staff against impact of retail crime

Retail Trust

28 April 2026

3 min read

Smiling male M&S/BP cashier assists a customer at a checkout counter, showing 'Amount Due £30.00' on screen. Shelves of drinks in background.

bp and the Retail Trust extend partnership to improve wellbeing support across the retail sector

Retail Trust

20 March 2026

3 min read

Merseyside Police and the Retail Trust run UK-first scheme to tackle retail worker abuse

Retail Trust

9 March 2026

4 min read

An open magazine titled "Retail People Index Q4 2025 insights," featuring text on employee wellbeing and illustrations.

Retail worker morale slumped in 2025 as job numbers hit a record low

Retail Trust

19 February 2026

3 min read

Black and white headshots of Tracey Clements (woman) and Matt Birch (man smiling), with names and a blue/teal background.

Tracey Clements and Matt Birch join the Retail Trust’s board of trustees

Retail Trust

5 February 2026

3 min read

Poundland and the Retail Trust join forces to protect staff mental health

Retail Trust

27 January 2026

2 min read

Retail colleagues benefit from a new and improved rewards platform

Retail Trust

5 January 2026

2 min read

An open report titled "Retail People Index Q3 2025 insights" showing charts and text about retail industry trends and employee flight risk.

Why wellbeing is even more important as retail job numbers fall and costs rise

Retail Trust

19 December 2025

4 min read

Group poses at Piccadilly Circus, London, with a large billboard showing a smiling woman and text 'Every smile is a stand', promoting 'Let's Respect Retail'.

The Retail Trust urges shoppers to share their smiles

Retail Trust

28 November 2025

6 min read

A digital screen in a bustling mall advertises "Let's Respect Retail" with a smiling woman and text "Respect starts small." Blurry shoppers walk past.

The Retail Trust calls on shoppers to show respect for staff amid toll of abuse

Retail Trust

4 November 2025

11 min read

Princess Anne, in a green tweed suit, laughs with a diverse group of staff and officials wearing blue pins at an outdoor event.

HRH The Princess Royal joins Derby's 70th anniversary celebrations

Retail Trust

20 October 2025

7 min read

A red booklet titled "The health of retail 2025" and an open magazine with colorful charts, text, and illustrations about workplace wellbeing.

Retail Trust offers free training to deal with shop worker abuse

Retail Trust

25 September 2025

6 min read

Surge in number of staff at risk of quitting as concerns over job security take hold

Retail Trust

4 September 2025

4 min read

Mountain Warehouse partners with the Retail Trust to support colleague wellbeing

Retail Trust

6 August 2025

2 min read

A closed blue "Retail People Index June 2025" report and an open "People index" report with a graph, text, and a self-checkout image.

Young, LGBTQ+ and frontline retail workers suffer amid happiness gap

Retail Trust

26 June 2025

4 min read

Close-up of a camera screen displaying a man speaking into a microphone, gesturing, in a live video feed with recording settings visible.

Retail staff to get free training on how to deal with abuse at work

Retail Trust

15 May 2025

4 min read

Number of retail staff working while unwell soars to 18-month high

Retail Trust

4 April 2025

5 min read

Spacious, sunlit dining hall with numerous round tables, upholstered chairs, exposed timber beams, and large windows overlooking trees.

The Retail Trust, NEXT and Dobbies create community hub

Retail Trust

11 March 2025

3 min read

Princess Anne in full military uniform with medals and a blue sash, standing in front of yellow curtains and a white orchid plant.

HRH The Princess Royal named as Patron of the Retail Trust

Retail Trust

25 February 2025

2 min read

A group of twelve adults, including a woman in a purple dress and ceremonial chain, posing and smiling in a bright room.

New Crookfur House community hub to support hundreds of local people a year

Retail Trust

23 January 2025

7 min read

Two modern white and red houses are nestled among tall trees on a green lawn, with a winding path and garden shrubs in the foreground.

New East Renfrewshire community hub nears completion

Retail Trust

10 January 2025

2 min read

Surge of retail workers at risk of quitting or working while sick driven by younger and LGBTQ+ staff

Retail Trust

10 December 2024

6 min read

We all need to stand together against abuse

Retail Trust

5 December 2024

4 min read

A woman presents in a meeting room, standing before a projector screen displaying "WE'RE TOGETHER AGAINST ABUSE" to an audience seated at a U-shaped table.

Hundreds of shop workers receive free Retail Trust training ahead of Christmas abuse peak

Retail Trust

26 November 2024

5 min read

Two smiling women in aprons, one with arm around the other, in a shop. Text: "WE'RE TOGETHER AGAINST ABUSE" and "#RESPECTRETAIL".

Retail Trust to run free training to protect shop workers from abuse

Retail Trust

21 October 2024

9 min read

Numerous black solar panels cover a dark gray slate roof, with a small cupola and a cloudy sky in the background.

Solar panels installed on new East Renfrewshire community hub

Retail Trust

25 September 2024

3 min read

Young Black man using a tablet in a stylish retail store, checking merchandise on a table. Shelves with items and clothing racks are in the background.

Poor mental health causing a third of call centre staff and younger workers to take time off

Retail Trust

17 September 2024

4 min read

Open report, 'Retail People Index July 2024' cover visible. Interior pages show 'People index' and 'Flight risk indicator' graphs, with men working in retail.

Half of UK retail workers at risk of leaving their jobs or working while unwell this winter

Retail Trust

30 July 2024

9 min read

A young woman with curly hair sits comfortably on a gray couch, focused on her silver laptop. She wears a cream sweater, surrounded by pillows and an orange blanket.

Retail Trust expands mental health support for workers

Retail Trust

7 June 2024

3 min read

Buy Blue and give 2% to the Retail Trust

Retail Trust

5 June 2024

2 min read

A group of people, some in hard hats and vests, pose with a shovel in front of a building with scaffolding, signifying a groundbreaking.

Work begins to build new lifeline for East Renfrewshire’s older people

Retail Trust

3 May 2024

5 min read

Person typing on a laptop displaying a "Your happiness dashboard" with charts, showing colleagues' happiness metrics, percentages, and a £51K business impact.

AI helps the Retail Trust improve mental health and measure impact

Retail Trust

12 March 2024

7 min read

eurochange joins forces with Retail Trust to support staff health and happiness

Retail Trust

21 February 2024

3 min read

Wagestream and the Retail Trust join up to support colleagues with their money

Retail Trust

7 February 2024

3 min read

A certification that protects retail employees

Retail Trust

3 January 2024

4 min read

Excellerate Services Group partners with Retail Trust to boost staff health and happiness

Retail Trust

14 December 2023

2 min read

Cancer Research UK offers shop staff and volunteers free wellbeing support

Retail Trust

23 November 2023

2 min read

A hand with pink nails holds a brown tag on a beige knitted sweater. The tag reads: "YOU WON'T HAVE A JOB BY THE END OF THE WEEK."

Retail Trust urges shop workers to report abuse as assaults rise

Retail Trust

13 November 2023

12 min read

A smiling woman looks at a man who is examining an orange product in his hands, both standing in a brightly lit store.

Lakeland introduces new measures to improve staff wellbeing thanks to the Retail Trust partnership

Retail Trust

25 October 2023

3 min read

Retail Trust event shines spotlight on issues critical to improving wellbeing

Retail Trust

19 October 2023

3 min read

Ellis Brigham and the Retail Trust team up to support staff mental health

Retail Trust

21 September 2023

2 min read

colleague at motorpoint talking to customer

Motorpoint partners with the Retail Trust to boost staff wellbeing

Retail Trust

22 August 2023

2 min read

Empowering the retail workforce: bp becomes first energy company to partner with the Retail Trust

Retail Trust

17 July 2023

3 min read

An open report titled "The health of retail" displays an executive summary with charts on worker wellbeing, next to its red cover.

Retail workers need more wellbeing support amidst cost-of-living crisis

Retail Trust

28 June 2023

6 min read

Hundreds unite as ‘retail Glastonbury’ aims to boost wellbeing of UK retail workforce

Retail Trust

22 June 2023

4 min read

WHSmith brings new focus to staff wellbeing through the Retail Trust

Retail Trust

15 June 2023

2 min read

Retail leaders back Together Fest as the wellbeing event for retail doubles in size

Retail Trust

18 May 2023

5 min read

Stylized white text "TOGETHER FEST • 2023" with shadow effects and outlined letters, all on a solid teal background.

Second Together Fest wellbeing event for retail workers doubles in size

Retail Trust

2 May 2023

3 min read

Brightly lit The Entertainer toy store interior. Shelves are packed with toys, including baby items, plush animals, and boxed games. Logos are overlaid.

The Entertainer joins the Retail Trust to boost employee health and happiness

Retail Trust

21 March 2023

4 min read

Close-up of a person in plaid holding a brown paper bag with the quote: "WE'LL COME BACK LATER TO DEAL WITH YOU?"

Retail Trust launches campaign as retail workers face weekly abuse

Retail Trust

8 November 2022

7 min read

Retailers join forces with industry charity the Retail Trust to boost staff wellbeing

Retail Trust

13 October 2022

3 min read

Black and white portrait of young Queen Elizabeth II in a satin dress with puffed sleeves, double pearl necklace, and a slight smile.

Her Royal Highness Queen Elizabeth

Retail Trust

8 September 2022

4 min read

Miniature UK flags and a blue dragonfly decorate a plant pot with white and yellow pinwheels in a garden setting.

Platinum Jubilee parties fit for a Queen!

Retail Trust

1 June 2022

4 min read

Teal velvet shirts and patterned clothing hang on clear hangers on a metal rack in a brightly lit clothing store.

One in five retail workers plan to quit the retail industry

Retail Trust

26 May 2022

7 min read

A woman presents on stage with a screen showing another woman, addressing a large audience, many wearing headphones, at an indoor conference.

100 retailers join with the Retail Trust to launch UK festival for retail workers

Retail Trust

20 May 2022

3 min read

Just one week until the UK’s first wellbeing festival for retail workers

Retail Trust

5 May 2022

4 min read

"TOGETHER FEST • 2022" text in white on a light blue background. The word "TOGETHER" uses a stylized font with a double-ring 'O'.

Retail Trust launches UK festival for retail workers

Retail Trust

8 April 2022

4 min read

A focused young woman reviews multiple bills while holding a credit card, with a laptop in the background.

Spring statement welcomed but more needs to be done

Retail Trust

23 March 2022

3 min read

Foot Anstey and the Retail Trust launch anti-harassment certification

Retail Trust

22 March 2022

4 min read

“We’re all just walking each other home”

Retail Trust

13 November 2021

4 min read

Retailers unite to address attraction, retention and mental health of employees

Retail Trust

1 November 2021

3 min read

The Retail Trust launches new fundraising appeal

Retail Trust

12 October 2021

4 min read

A smiling woman with long brown hair and bangs, wearing a ruffled denim shirt, looks subtly at the camera against a white background.

Davina McCall calls on retail employers to break menopause taboo

Retail Trust

23 September 2021

4 min read

Blue text: 'It's time to come together and tackle domestic abuse.' Beside it, two people hold coffee mugs during a discussion.

The Retail Trust and Dunelm urge industry to join domestic abuse campaign

Retail Trust

7 July 2021

4 min read

The Retail Trust rebrand draws on heritage to create new hope for retail sector

Retail Trust

26 May 2021

3 min read

Woman in a face mask shopping for clothes, reaching for a dress on a rack. Shelves with bags and shoes are in the background.

Retail managers struggling to support staff with mental health

Retail Trust

25 May 2021

6 min read

Two men smiling, seated in armchairs on a modern stage with a screen displaying '# FOR THE FOUR Championing the health of retail.'

Retail staff suffering lowest levels of mental wellbeing

Retail Trust

5 May 2021

5 min read

Virtual event 10-11 May. #FOR THE FOUR: Championing the health of retail.

Alastair Campbell and David Potts to headline the Retail Trust event

Retail Trust

9 March 2021

4 min read

Ann Summers launches t-shirt to raise money for the Retail Trust

Retail Trust

8 March 2021

2 min read

White text "Thank you!" on a solid light blue background.

Barclays donates £100,000 as demand for the Retail Trust services surges

Retail Trust

19 February 2021

3 min read

Smiling young Black couple review financial documents, a calculator, and laptop on a coffee table at home.

The Retail Trust calls on retailers to support staff during January

Retail Trust

5 January 2021

3 min read