Paul Owen, is the chief retail officer at Bensons for Beds and has 34 years of retail experience. His career, rooted in leadership and discipline from six years in the British Army, includes roles at B&Q, Magnet, and Carphone Warehouse. A retail champion, Paul advocates for inclusivity and empowerment and transforming retail spaces into inclusive environments. Known for his listening approach, he is a transformative leader. As a Retail Trust ambassador, Paul values inspiring hope, creating happiness, and fostering collaboration