FOR YOU
Incident pathway
When things don't go to plan, knowing what to do can make all the difference. Learn how to handle aggressive customers and workplace abuse in retail. Protect your safety and access the right support when you need it.
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FOR YOU
Incident pathway
When things don't go to plan, knowing what to do can make all the difference. Learn how to handle aggressive customers and workplace abuse in retail. Protect your safety and access the right support when you need it.
FOR YOU
Incident pathway
When things don't go to plan, knowing what to do can make all the difference. Learn how to handle aggressive customers and workplace abuse in retail. Protect your safety and access the right support when you need it.
Protecting your safety in the retail sector is a top priority when facing aggressive customers or workplace abuse. This guide explores the incident pathway for managing verbal insults, threats, and physical violence while emphasizing that your mental wellbeing matters. Discover how to identify warning signs, report incidents effectively, and utilize available support resources to recover from challenging workplace situations. You are never alone when dealing with difficult customer interactions.
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