4 min read

The accidental counsellor

Discover what an accidental counsellor is and why providing specialist guidance without training can negatively impact your professional life.

by the Retail Trust

Two men, one younger in a plaid shirt and one older with a beard, stand outdoors holding mugs and conversing amidst green tre

Learn how to recognize the signs of becoming an accidental counsellor in the workplace. This guide explores the psychological drive for human connection through mirror neurons and the risks of providing unauthorized specialist guidance. Understand why relying on peers instead of professionals can hinder support and discover how to set healthy boundaries to protect both your wellbeing and your colleagues. Master the art of professional support without overstepping your expertise.

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