Our CPD-accredited course has been designed specifically to help you become expertly trained wellbeing warriors who are equipped with the skills to support colleagues experiencing difficult times.

What the training covers

Our wellbeing warriors programme will teach you how to respond with compassion to critical situations by having structured and more effective wellbeing conversations. You’ll master the skills required to maintain your own professional and personal boundaries, including when and how to signpost the right help.

How it works

The programme kicks off with face-to-face training over two consecutive days which is then followed by quarterly online roundtables – a safe and confidential space for wellbeing warriors to discuss challenges, explore best practice and find out about the upcoming trends for wellbeing in retail.

Once you have completed the course, you’ll be provided with access to a range of course materials to help you in your role of a wellbeing warrior as well as receiving regular updates from the Retail Trust on a range of wellbeing related topics.

The Retail Trust’s experts will be on hand throughout to provide ongoing support. Ensuring regular engagement and clinical safety is paramount to the success of a sustainable wellbeing warrior.

We encourage all wellbeing warriors to refresh their certification every 12 months. This ensures you’ll remain up to date on the latest wellbeing approaches and services that are available to support your colleagues.

Access your wellbeing warrior resources