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FOR BUSINESS

Reports

Packed with expert insight, sector trends and actionable recommendations direct from our industry-leading data, our reports are essential reading for anyone shaping wellbeing and engagement strategies.

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FOR BUSINESS

Reports

Packed with expert insight, sector trends and actionable recommendations direct from our industry-leading data, our reports are essential reading for anyone shaping wellbeing and engagement strategies.

FOR BUSINESS

Reports

Packed with expert insight, sector trends and actionable recommendations direct from our industry-leading data, our reports are essential reading for anyone shaping wellbeing and engagement strategies.

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Health of retail report

For anyone involved in wellbeing and engagement strategies, the insight, trends and recommended action plans in the reports make for critical reading.

A report titled "The health of retail 2025" is open, displaying statistics and strategies for improving retail employee mental health.

Health of retail report 2025

It’s been a remarkable year in retail and this report gives a no-holds-barred snapshot of how employees are feeling and how leaders are responding. For anyone involved in wellbeing and engagement strategies, the insight, trends and recommended action plans in the report make for critical reading.

A man in a dark shirt holds a tablet, organizing neatly folded colorful textiles on a table in a bright retail store.

Health of retail report 2024

It’s been a remarkable year in retail and this report gives a no-holds-barred snapshot of how employees are feeling and how leaders are responding. For anyone involved in wellbeing and engagement strategies, the insight, trends and recommended action plans in the report make for critical reading.

Two smiling baristas in aprons, a woman in orange laughing with her arm around a man in denim and glasses.

Health of retail report 2023

It’s been a remarkable year in retail and this report gives a no-holds-barred snapshot of how employees are feeling and how leaders are responding. For anyone involved in wellbeing and engagement strategies, the insight, trends and recommended action plans in the report make for critical reading.

A man's hand passes a white shopping bag with black handles to a smiling blonde woman in a colorful floral shirt.

Health of retail report 2022

It’s been another extraordinary year in the retail world and this report gives a no-holds-barred snapshot into exactly how employees are feeling and how people leaders are responding, with valuable insight into the complex world of wellbeing.

Retail People Index

Powered by data from our happiness dashboard and happiness health check (delivered with WorkL), the Retail People Index reveals the early signals shaping retention, productivity and absence – before they show up in headline metrics.

Open 'Retail People Index' magazine on retail employee wellbeing, showing a clothing store and a man stocking supermarket shelves.

Retail People Index - Q1 2026

The retail sector’s benchmark for employee wellbeing and its impact on business.

AlixPartners & Retail TRUST logos above an open report titled 'Retail People Index Q4 2025 insights,' showing text and graphics on employee wellbeing.

Retail People Index - Q4 2025

A snapshot into the wellbeing of the sector, powered by extensive data from our happiness dashboard, as well as our happiness health check which is delivered with WorkL.

AlixPartners and Retail Trust "Retail People Index Q3 2025" reports with graphs of people index and flight risk, plus a human pyramid illustration.

Retail People Index - Q3 2025

A snapshot into the wellbeing of the sector, powered by extensive data from our happiness dashboard, as well as our happiness health check which is delivered with WorkL.

A blue "Retail People Index September 2025" report lies next to an open publication displaying graphs and text on people & flight risk. AlixPartners, Retail TRUST logos.

Retail People Index - September 2025

A snapshot into the wellbeing of the sector, powered by extensive data from our happiness dashboard, as well as our happiness health check which is delivered with WorkL.

Impact report

Business impact is determined by calculating the number of colleagues supported by the Retail Trust, the cost of delivering the service they used and the return on investment (ROI) multiplier as determined by the Deloitte mental health and employers report.

View our 2017 impact report

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View our 2018 impact report

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View our 2019 impact report

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View our 2020 impact report

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View our 2021 impact report

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View our 2022 impact report

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View our 2023 impact report

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View our 2024 impact report

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View our 2025 impact report

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View our 2026 impact report

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Trustees’ reports and financial statements 

2017 trustees’ report

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2018 trustees’ report

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2019 trustees’ report

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2020 trustees’ report

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2021 trustees’ report

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2022 trustees’ report

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2023 trustees’ report

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2024 trustees’ report

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2025 trustees’ report

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