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Championing health in retail
With your support, we’ve been able to transform lives for good.
View our latest impact report
Transforming lives for good.
In the last year, we were there to guide retail colleagues through their toughest moments via our 24-hour helpline, counselling sessions, critical incident support, financial aid, supported living and digital self-help services. We took 10,190 helpline calls, provided £878,935 in financial aid and delivered 11,265 counselling sessions.
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Social and economic impact
The Public Services (Social Value) Act 2012, requires people who commission public services to think about how they can improve the social, economic and environmental wellbeing of their local area.
Before they start the procurement process, commissioners are asked to look at whether the services they are going to buy, or the way they are going to buy them, could secure these benefits.
Our partner in creating our social and economic value calculations is Loop. Loop is a consultancy that applies HM Treasury Green Book calculations of social value to our activities.
This is the second year we have used new and more accurate measures of social and economic value that conform to the Wellby standard. The Wellby is a measure backed by the Government’s Social Impact Task Force that takes as its base a one-point change in life satisfaction for one year.
Using these measures of social and economic value, the Retail Trust delivered over £90.6 million of social and economic value to individuals and local communities. The numbers reflect in financial terms the impact we have had on the lives of the colleagues we have supported. The total includes savings to the NHS through improved health and wellbeing benefits, better life opportunities and a reduction in sick pay claims.