All Skills to help you at work pages
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Guidance
Five ways to get the most out of your job right now
Top tips to help you pep up your existing position.
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Guidance
14 ways to bring your best self to work
From carving out some me-time to leaving troubles on the morning commute and the importance of fun, here founders, CEOs and senior retail leaders share their suggestions for getting the most out of the working day.
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Guidance
Eight ways to get noticed at work
Feeling overlooked? From figuring out your personal brand to the one thing you should do in every meeting, get noticed for the right reasons with eight strategies to stand out at work.
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Guidance
Dealing with difficult customers
We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.
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Learning
Time management skills to improve your work-life balance
It’s not always easy to manage our time but with careful planning we can all free up precious hours. It’s often the tasks that can be done another day that actually distract us from the more important things, but maximising the time in a day is easier than you might think.
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Guidance
Creating a home office
Home working can be rewarding but there are a number of issues to think about including your physical safety and your emotional wellbeing. Here are some simple tips to make working from home more organised, safe and enjoyable.
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Guidance
Three-step plan to request support from others
If you have a situation you’d like to resolve (at home or at work), you might want to review the suggestions in this article before you approach the person who may be in a position to help you.
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Guidance
Simple approaches to developing assertiveness
Assertiveness allows us to put across our needs, points of view, and our expectations without threatening the rights and views of others. One of the more common misunderstandings is that it’s the same as aggression but the two are very different. Explore the characteristics associated with assertiveness and how to become more assertive.
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Guidance
Modern slavery - what you need to know
As the largest provider of wellbeing services to grassroots’ retail employees, the Retail Trust takes an active part in ensuring that all staff are respected and treated fairly. On behalf of our supporters, the major employers in retail, we take a zero tolerance approach to modern slavery
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Learning
Best practices to employ when creating your Gantt chart
Follow these eight best practice tips from Team Gantt to ensure your project plan is easy to understand for everyone involved.
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Learning
How to create a project brief
A good project plan should always start with a project brief. Team Gantt shares tips on how to create a great brief to ensure your project plan is effective and realistic for everyone.
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Learning
How to present a project plan
Team Gantt shares some simple things that you can do to make the process of presenting your plan to a client smooth and stress-free for everyone.
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Learning
What you need to know before creating a project plan
To help you prepare, Team Gantt shares six questions to ask before starting your project plan.
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Learning
Learn how to create a solid project plan
Creating a solid project plan is essential to keeping your project on track and in budget. This video covers five simple steps for creating an effective project plan.
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Learning
How to be a good project manager
Team Gantt shares ten tips on how to be a better project manager.
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Learning
Top ten project management terms and what they mean
Team Gantt explores the top ten terms used in project management and defines what they actually mean.
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Learning
Budgeting tips to help you in business
CFO On-Call shares quick tips on how to use your business budget effectively while setting plans and strategies for business growth.
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Learning
TED's secret to great public speaking
TED Talks is a daily video podcast of the best talks and performances from speakers at the TED conference.
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Learning
Public speaking - tips for beginners
If you don’t have much experience of public speaking, these tips from Communication Coach Alex Lyon will help you improve your public speaking and presentations skills.
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Learning
How to improve your body language in presentations
Non-verbal communication and body language play a big role in conducting a successful presentation. Communication Coach Alex Lyon outlines the key dos and don’ts for body language when giving presentations.