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Let’s Respect Retail
The UK’s most human movement for change to end abuse and make shopping enjoyable again.
How we help colleagues
Resources to help you deal with abuse in retail.
Learning content
We equip you with the tools and competence to manage challenging situations and stay safe at work.
Colleague incident pathway
Find the training tools and support to help you cope with challenging situations.
How we help businesses
Resources to help your business tackle abuse.
Campaign toolkit
Our aim is to change consumer behaviour, focusing on the peak shopping and sale seasons. We want to be front of mind when the public are shopping. And that’s where you come in.
More courses to support colleagues
Worried about your employees not having the knowledge or time to support their wellbeing or that of the people they care about? Our courses will provide them with the fundamentals of mental health and wellbeing, with practical tools they can put into action – at work and at home.
Every day, 30 million people shop. And three million people power retail – nearly one in ten of the UK workforce. But more than two-thirds have faced abuse, aggression or disrespect just for doing their jobs.
Let’s Respect Retail is here to change that.
A cultural movement driven by all of us – workers, shoppers, citizens – who believe in something better.
Respect starts with being seen.
A smile. A thank you. A moment of recognition.
Human connection is the foundation of dignity and the beginning of change.
That’s why we’re starting with the smile of respect. A small act that proves we still see each other.
That we choose connection over conflict.
Let’s Respect Retail stands for a different kind of retail. A world where abuse is no longer normal.
Where shopkeepers and shoppers stand side by side with dignity.
Let’s end abuse.
Let’s bring joy back to shopping.
Let’s give a smile of respect. Let’s Respect Retail.
Other resources
First hand accounts
The stories of retail workers who have faced abuse.
