All Personal safety pages
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GuidanceHow to stay safe when facing customer abuse
Whether you’re a manager or a retail worker, knowing how to respond when encountering an abusive customer could help to keep yourself, your colleagues and your customers safer.
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GuidanceSeven ways to stay safe in store
As the Retail Trust launches respect retail, our campaign to tackle the intolerance epidemic and protect retail workers from abusive customers, here’s how colleagues can stay safe.
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GuidanceUnderstanding romance fraud
Romance fraud occurs when someone believes that they have met the perfect partner online, but in reality, they are in contact with someone using a fake identity for the purpose of extracting money from them. It’s thought that one in five targets of romance fraud never report their experience out of embarrassment, but there’s non-judgemental help available to anyone who has, or is, experiencing it.
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GuidanceStay safe series: stalking
What constitutes stalking? And what to you do if you think it’s happening to you or a colleague.
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GuidanceStay safe series: personal safety
From lone working instore to solo visits to clients, here are some tips to help keep you safe.
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GuidanceStay safe series: getting home
Whether you’re working late or travelling to see friends, read our helpful advice for when you’re out and about.