Training | Retail Trust

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Our wellbeing courses are designed to help your leaders and colleagues to learn and develop in their day-to-day roles, careers and lives.

Delivered by wellbeing in retail experts, our CPD-accredited programmes are backed by the Retail Trust’s 190+ years of experience in supporting our sector’s colleagues.

Each course is enhanced by industry leading employee data, providing personalised, actionable insights for your training – dealing with the real problems that colleagues face, day in, day out.

We equip your people with the competence to recognise when they or someone else needs support, combined with the confidence and tools to act on it.

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Create a happier, healthier culture. For your people. And your business.

Actions speak louder than words. It’s good to talk and have an impactful wellbeing conversation. But having the skills to act makes all the difference. Our training courses equip participants with the competence, confidence and tools to do so.

Learn from the retail experts. All programmes are facilitated by our wellbeing in retail experts. Backed by 190+ years of supporting retail colleagues. They know their stuff, and they’ll bring out the best in participants.

Tailored to you and your teams. We know retail and the very real challenges your organisation and colleagues face. Our courses are designed to fit around busy schedules and use industry leading employee data to provide real-time and personalised, actionable insights.

Leadership programme
Our leadership programme will give you the skills, knowledge and competence to manage wellbeing conversations before your people reach crisis point. Helping them to lead happier, healthier lives, improving productivity and reducing time off work.
Colleague courses
Worried about your employees not having the knowledge or time to support their wellbeing or that of the people they care about? Our courses will provide them with the fundamentals of mental health and wellbeing, with practical tools they can put into action – at work and at home.

“The course has obviously been designed by retailers for people facing the sector’s very real challenges. Excellent session and gave me a ton of practical tools and knowledge to take back into the workplace.”

Taking stock of wellbeing in retail course participant

“People have made some really lovely comments about the facilitator’s tone, delivery and pace of the session – and it was clearly a highlight across the week for them. A pleasure to work with the Retail Trust as always.”

Championing health and wellbeing in retail course participant

“Lovely session! Very insightful and I was able to recognise areas I was struggling with before without noticing I was going through them! This session made me realise that, and now I am able to identify areas I can help myself with stress.”

Mental health awareness course participant

“As a result of attending the session, I feel much more confident about asking people how they’re feeling, knowing that I have the knowledge and skills to respond effectively and safely. Suicidal feelings are more common than I thought but with the right information, we can all make a difference and help to save a life.”

Suicide awareness and response course participant

“The home should be a place where you feel comfortable and safe, but we know this isn’t always the case. We’ve worked alongside the Retail Trust and are going to be training all our managers on domestic abuse awareness and signposting, too.”

Josie Dickinson, inclusion, diversity and wellbeing senior manager, Dunelm

“As someone who was diagnosed with depression and anxiety at 17, I have been to see many therapists and I can honestly say nothing has quite hit home as much as Friday’s session did. I loved every minute of it and would definitely be interested in any other sessions in the future. Thank you again!”

You can’t heal from a burn by staying in the fire course participant