All Case studies pages
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Case Study“The Retail Trust saved me from homelessness.”
When her landlord sold the property she was living in, Chrissy was left in a precarious situation. A Facebook ad led her to the Hugh Fraser Retirement Estate and transformed her life.
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Case Study“I could make sure my children were well fed during the school holidays.”
Retail assistant Joanne* contacted us when the high cost of childcare left her unable to feed her family during the school holidays.
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Case Study“It has been such a blessing to have a home like this.”
Michael, who is registered blind, moved into his cottage on the Leylands Estate in Derby in August 2020. In 2023 it was converted to a smart home, transforming Michael’s life and enabling him to continue living in his own home.
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Case Study“Being able to talk to someone completely unbiased was so helpful.”
When marketing management student Phillip James, 22, started to feel overwhelmed just a few weeks into his placement year, he contacted the Retail Trust for support.
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Case Study“Thanks to the Retail Trust, our son will get the support he needs”
With the help of financial aid from the Retail Trust, Emily Wilkinson, 34, is looking forward to welcoming Rollo, an autism support dog, into her home.
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Case Study“Without the Retail Trust counselling I’d be in a very dark place”
After a terrifying critical incident at a high street store in the Midlands, the head of HR reached out to the Retail Trust to find support for the store manager and her team. Emma and Annie share their story.
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Case StudyHow the Retail Trust helped Aldi to kickstart their wellbeing training journey
The journey we went on to deliver the highest rated training Aldi has ever offered.
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Case Study“We can enjoy time together while we’re still a family of four.”
When the Centellas family received the devastating news that eldest son Berenguer’s brain tumour was back, dad Jaume took leave to spend as much time with the family as possible.
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Case Study“I am treated as a person with value for once in my life.”
Before Charles moved into his flat, he’d been living in a bedsit where he slept on a sofa. He felt too afraid to leave his home due to antisocial behaviour in the local area.
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Case Study“I have my independence but help is there when I need it.”
Jean, who lives in one of our extra-care flats, moved to the Leylands Estate over 20 years ago and has lived in three different properties as her needs have changed.
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Case StudyWhen I met the late Queen, Lisa Hendy
On arrival at St James Palace, we were taken aback on the grandeur of the room, we were served canapés and champagne, which were lovely.
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Case StudyA summer invite to the Royal Palace
Amanda Devine, PA and support office manager at the Retail Trust and Darren Williams, Retail Trust ambassador and the chair of the Retail Trust Celebration committee were invited to the late Queen’s garden party as representatives of the Retail Trust in 2017.
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Case StudyWhen I met the late Queen, Freda Carey
On entering St James’s Palace there was such a big staircase with the most beautiful long gold handrail and it was all so very elegant and such a beautiful room.
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Case StudyWhen I met the late Queen, Iris Cox
All the guests were stood in a line and then we waited for the late Queen and the Duke of Edinburgh to both arrive.
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Case StudyWhen I met the late Queen, Eileen Barton
I remember that it was 2008 when I met Her Majesty the late Queen. It was very cold and had been snowing.
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Case Study“I thought I couldn’t cope, until the Retail Trust showed me how.”
When Chris Stoddart, 43, suffered a panic attack at work, he found himself walking out – but a Retail Trust counsellor helped him find his way back.
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Case StudyComing full circle after an extraordinary career in fashion and retail
Mr Gordon Deighton, Marshall Estate resident
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Case StudyReaching out can make all the difference
Fiona Bowman, 64, escaped her violent relationship when a colleague offered help when she needed it the most
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