Paddy Earnshaw joined the B&Q board in the newly created position of Customer and Digital Director in April 2019.
With his career to date in private equity and venture capital-backed retail, logistics and tech businesses, Paddy brings a fresh perspective on how B&Q can adapt to changing customer habits and put our customer needs first. Prior to joining B&Q, Paddy was Chief Marketing Officer at House of Fraser and earlier spent four years as Chief Customer Officer at Doddle Parcels, where the leadership team grew a click & collect business from scratch to having a 10% market share while partnering with the likes of ASOS, Amazon and eBay.
